Top 5 Trends in Direct Marketing

1. Hyper-local and hyper-targeted marketing The use of Smartphones and Tablets has redefined direct marketing. Now you can target ads to the consumers most likely to respond to the offer based on their age and proximity to your location. Not only does SMS (short messaging service, or text messaging) offer hyper-targeting, it also enables you to create time-sensitive offers and announcements – giving you the best possible response and ROI.

2. Direct mail Old school tools re-emerge with better direct marking applications. With the price of digital printing rapidly declining, postal drops return as an inexpensive way to reach customers and encourage them to interact with your brand. Using a tie in to your website or Facebook page can energize your campaign and engage both potential and existing customers. Putting something in someone’s hands can be extremely powerful, and the use of clever creative coupled with dimensional mailers are still powerful tools.

3. Targeted digital couponing As with hyper-local and hyper-targeted marketing, brands are able to target coupons directly to consumers most likely to redeem them – as quickly as real time. Direct marketers are able to target shoppers with new products in the store, offers over and above shelf tag discounts, or when they are at the point of purchase to encourage them to spend more.

4. Big Data It seems to be on every direct marketing professional’s lips – Big Data, and when you think big, you should think FAST, too. With all the hyper-personalization of information being received, the direct marketing trend is to make sense of it quickly and segment it into groups. With information being collected from online and brick and mortar transactions, social media, and mobile devices, providers are in a hurry to package the data and get it to direct marketers to use it ASAP.

5. Retargeted Ads What better way to hit your target than to advertise to someone who has already visited your site? With retargeted ads, when someone visits your site and then leaves, they get a retargeted ad the next time they surf the web. By using retargeted ads, your message can be a subtle, “hey, come back and see us sometime” to a hard-hitting, “act today and you’ll get the best deal available”. Either way it encourages others to interact with your brand and revisit your site!

Hey! Where’s Direct Mail in This Survey List?

By Heidi Tolliver-Walker on July 13th, 2013

I was browsing email subject lines and one about Millennials using print caught my eye. Every now and then, you see data showing that direct mail and other print media carry weight — and influence — among this coveted and digital-media-heavy demographic.
I clicked through, and the data from was Experian (Digital Marketing Report 2013).  It did show Millennials using print, but it was newspapers and magazines. In a seven-day span (“seven-day platform reach”), the chart indicated, approximately 70% of 18-24-year olds were reading newspapers and magazines.  Nice to know, but . . .

Television, mobile phone, radio, newspaper, home computer, magazine, work computer, game console, MP3 player, tablet, e-Reader. Those were the categories included, leaving magazines and newspapers the print representatives.

Where was direct mail? Despite the power that print continues to show in influencing consumer decisions and as part of consumers’ preferences, somehow it was not included in the media mix being studied.  How did direct mail get overlooked?

Yes, postal volumes are dropping, but direct mail is still a powerhouse in terms of marketing influence. Every time media influences are studied, direct mail shows tremendous power influencing buyer decisions. Response rates to personalized mail are consistently high. Studies show that especially for certain products (high-end, financial, health, and other categories deemed to be more personal) consumers overwhelmingly prefer marketing by print rather than email. The list goes on. So how did direct mail get overlooked here? If it was intentional, it was a really unfortunate (and inaccurate) message to send.

Hey researchers, let’s not forget about one of the most powerful tools marketers have!